Shipping Policy

Shipping Policy

At Wrap/Slim, we are committed to providing prompt and reliable shipping services to ensure that you receive your purchases in a timely manner. Please review our shipping policy below for details on shipping methods, delivery times, and related information.

Shipping Methods

We offer the following shipping methods for orders placed on our website:

Standard Shipping: Orders shipped via standard shipping are typically delivered within 5-7 business days after the order has been processed and shipped. Delivery times may vary depending on your location and the shipping carrier.

Order Processing Time

Orders are typically processed and shipped within 5-7 business days of being placed, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as your shipping address and selected shipping method. Shipping costs will be displayed during the checkout process before you complete your purchase.

International Shipping

We currently ship only within South Africa. If you need an international order, first contact our admin section to discuss the possibilities. Your order may be subject to customs clearance procedures and import duties or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total cost of the order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

Delivery Issues

If you encounter any issues with the delivery of your order, please contact our customer service team at info@wrap.net.za or admin@wrap.net.za  or phone on 0675789661 for assistance. We will work with the shipping carrier to resolve any issues and ensure that your order is delivered to you as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at info@wrap.net.za or admin@wrap.net.za. or phone within business hours (Monday to Thursday 08h00 to 16h30 and Friday 08h00 to 14h00 ) on 0675789661. Our customer service team is available to assist you and provide further information as needed.